SPC Quality & Environmental Policy

Sharp (Phils.) Corporation, a manufacturer, importer, and provider of after sales service of consumer electronics and home appliances, shall actively pursue and sustain asystematic quality and environmental management system by adopting the following policies in all relevant aspects of its operation:

Establish and maintain a documented quality and environmental management system consistent with the requirements of the ISO 9001 and ISO 14001 standards;

Comply with customer specification, relevant government and industry legislation and other requirements related to product safety and environmental protection;

Commit itself to develop and periodically review its quality objectives intended to sustain customer satisfaction, reduce defects and reduce customer complaints;

Commit itself to develop and implement objectives, targets and programs on pollution prevention, conservation of resources, minimization and recycling of waste, and community environmental education initiatives;

Commit itself to review and continually improve the performance of the quality and environmental management system to ensure its suitability and effectiveness;

To have these policies understood by all SPC employees and communicate them to the suppliers, contractors and business associates, and

To make these policies available to the general public and all other interested parties.



Sharp Corporation (Japan) spearheaded the global corporate thrust to minimize adverse effects of processes, parts and products on the environment. Sharp (Phils.) Corporation followed suit by adopting “People and the Earth” paradigm as its environmental philosophy. Environmental Management System (EMS) was adopted in 2000 to ensure a rational approach to environment-focused activities and programs.

Part of SPC’s Quality and Environmental Policy Objectives are:

In Process Defects

  • Minimize parts rejection
  • Minimize in-process defect during processing

Customer Complaints

  • Minimize occurrence of quality related problems in the market

Lead time on delivery of products and parts

  • Minimize production standards time

Quality Awareness

  • Increase participation of employees on Kaizen activities

EMS Documentation

The Standards and Approvals Engineering (SAE) Department, in coordination with other departments, has established the EMS documentation which comprises the following:

A. Environmental Policy and Procedures – to establish clear direction and focus.

B. Environmental Objectives and Targets – to ensure systematic implementation of EMS activities.

C. Information materials to bolster awareness and inspire committed participation.

Awareness, Education & Training

Massive training and orientation activities were also undertaken in order to distribute awareness. All employees undergo EMS basic training to have a clear understanding of the objectives, targets and programs.

Currently, EMS specific trainings are being developed to further develop environment-focused practices

ISO Certification

British Standards Institution (BSI) assessment activities, started in June 1999 with Mr. Keith Martin as Lead Assessor Substantial investments, have been put in various environmental facilities to fully satisfy certification requirements.

BSI conducted the ISO 14001 Phase II & III Assessment last August 2000. Mr. Keith Martin led the BSI assessors in a thorough audit exercise.